Delivery Information/ Shipping Rates

Fixaball, UK Orders.

Standard Delivery, 1st Class Royal Mail (Next Day) is free for weights under 500 grams. Standard post is 2nd Class Royal Mail 500 grams to 2kg and next day, courier over 2 kgs. Please see the table below for the cheap fares on deliveries if you're in a rush.

Delivery is Free across the UK except those hard to reach areas where people are scarce. We use Royal Mail, 1st Class Service for our National deliveries. Customers usually receive their items, next day but occasionally on the 2nd day, after the order. We hope that you will be considerate of the fact that once we have dispatched your order it is in the hands of the Royal Mail and Fixaball cannot be held totally responsible for any late arrivals or lost items. Of course, if your item does not arrive within 3 working days, please do not hesitate to contact us (01242 522244) and we will happily rectify the situation as a priority. With this in mind, please offer feedback on our dispatch time only and not the total time that your order is in transit.

Fixaball, International Orders.

 

Offshore and International Shipping

We use Royal Mail, Airmail, Tracked & Signed for international orders.  However, if the order exceeds the maximum weight (2kg) we will use Interlink Express. The flat rate to cover all UK/ offshore Isles, Rep. of Ireland, and European shipping is £14. Often, partial refunds can be made on lighter weight goods if you inquire. Also, faster delivery can be arranged on your request.  The dispatch window for all of our offshore sales is 1-2, UK working days.

Our delivery services are reliable; however, occasionally there may be a delay due to various unforeseen circumstances. With this in mind, please consider feedback based on what we can control, which is our quick, dispatch time. Our aim is to do everything we can to support your satisfaction.